The Complete Salon & Spa Client Referral Program
A Salon and Spa Management Course to attract more new clients using referrals.
The Complete Salon & Spa Client Referral Program
More clients that stay longer, spend sooner and consume more is the ultimate goal for most salon and spa owners.
After all, without clients, you simply don't have a business, no matter how amazing your salon looks or how incredible your treatments are.
But where do these highly desirable clients come from?
Well, the absolutely best way to source first-class clients is to ask your existing clients to send them to you; and then reward them for doing so.
When a new person comes to your salon or spa on the recommendation of a friend, they arrive confident that you're going to be great at what you do. This strips away the fear of the unknown and establishes trust more rapidly.
So what does this mean for you?
It means that each newly referred client will settle into your salon or spa much faster. They will be ready to openly receive your suggestions and recommendations much sooner than if they had simply found you on the internet or passing by.
This means you will:
A referred client is truly like being given a valuable and profitable gift that continues to help you grow your business for many years.
Take this course today and discover how to create a steady stream of profitable new VIP clients for your salon or spa.
PLUS
Downloadable and fully editable templates included in this course are...
(Over $300 worth of custom copywriting included in this template section alone.)
Pam Stellema
Information Module for the Complete Salon & Spa Referral Program
Download - The Team Notice Template
Regular (Passive) vs Active Referrals
Quiz #1
How the Program Works
Salon Referral Cards
Download - Sample Referral Card with Script Template
The Client Introduction Letter
Download - The Client Introduction Letter Template
The Client Thank You Letter
Download - The Client Thank You Letter Template (Voucher included)
Download - The Client Thank You Letter Template (Separate voucher)
Salon Reward Vouchers
The Client Oops Letter
Download - The Client Oops Letter Template
Getting Started
The Active Referral Program Checklist 2m47s
Download - Active Referral Program Checklist
Key Points & Useful Tips
Key Points & Useful Tips